About Us HARVEY are dedicated to your satisfaction. If you have any suggestions or comments please email us on winni@harveymaps.co.uk Our contact details: Harvey Map Services Ltd, 12-22 Main Street, Doune, Perthshire FK16 6BJ, Scotland Phone: +44 (0) 1786 841202 Fax: +44 (0) 1786 841098 Email: winni@harveymaps.co.uk VAT registration number 309035873

Making A Purchase Making a purchase could not be easier. Just browse our catalogue. When you find an item you want to buy, click the button 'Add to Cart' at the bottom of the product description. You will then automatically be shown your order. If you want to look for more items, click the button 'Continue shopping' or if you have all the items you want, click 'Checkout now'. You will be asked for the details that we need to be able to satisfy the order, like name and address. Click NEXT each time to go on to the next stage. Once this process is complete you will be transferred to the payment pages, where you will be asked for your credit card details. You may be transferred to the issuing bank's secure site for verification of your card. Finally you will be shown a confirmation page which you can print. We accept credit card payment. If you are shopping from North America or anywhere else outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard, Maestro, Solo and Delta. Your credit card will be debited on the day you place your order. (You may of course also order with a credit card via phone, fax or snail mail.)

Shipping And Handling UK First class post: £1.50 per order. Rest of the EU: £2.50 per order Rest of the world airmail post: under 250g: £2.50, over 250g: £4.00

Delivery Schedule Goods normally dispatched the business day after receipt of order.

Back Orders If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges Maps are zero rated for VAT. Other goods: 17.5% VAT is added to UK orders. Orders from outside UK are VAT free. The program will automatically reduce VAT to zero if the delivery address is outside the UK.

Credit Card Security All credit card numbers are encrypted by the software using 128 bit encryption when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on winni@harveymaps.co.uk Alternatively, you can call on: International +44 (1) 786 841202, or fax us on +44 (1) 786 841098 or write to us at Harvey Maps, 12-22 Main Street, Doune FK16 6BJ, Perthshire, Scotland

Privacy Policy HARVEY do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy If you are not completely satisfied with the goods supplied, return them within 30 days carriage paid, in pristine condition and safely packed, to Harvey Map Services Ltd, 12-22 Main Street, Doune FK16 6BJ, Scotland, and we will give you a full refund.

Remittance Terms Payment must be sent with order. You may pay by credit card through the web shop. (You may of course also order by phone, fax or letter.)